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Terms of Use and Privacy Policies

This document guides your access and how we handle everything that happens within the platform.

Acceptance and acknowledgment of this document are necessary for you to use all features of BleikStore.

At the end, we provide an email for you to contact us!

We care about the protection of your personal data, which is why we provide this privacy policy.

Who should use our site;

What data we collect and what we do with it;

Your rights regarding your personal data;

How to contact us.

We collect and use some personal data from those who use our site.

We are subject to the provisions of Federal Law No. 13.709/2018 (General Data Protection Law - LGPD).

When you make a transaction with our store, we collect personal information such as name, email, address, and Steam user.

We inform you that we are an autonomous company, not affiliated, dependent on, or connected in any way to Valve Corporation.

Our actions do not represent - in any way - any action or omission by the platform.

When you access our site or payment integration gateways, we may automatically receive your computer's internet protocol, IP address.

This helps us learn about your browser and operating system.

Email marketing will be conducted only if you allow it. You can unsubscribe from emails at any time.

Data we collect and reasons for collection

We collect the following data that our users explicitly provide when using the site: Full Name, Address, Email, Phone, Payment Data, payment method, and Steam account linkage (trade link).

In certain cases, we may request confirmation of ID, CPF, photo of a document, and/or proof of residence.

The collected data is to complement the purchase transaction by including the credit card or validating the receipt of funds.

By providing the data, making the request, operationalizing the delivery logistics, or reverse logistics of a purchase, we understand that you agree to the data collection.

If we ask for your personal information for a secondary reason, such as marketing, we will ask for your consent directly.

You can choose to remove your data and consent, provided that we are not legally required to retain the information.

2. Sensitive Data

Sensitive data of our users, as defined in articles 11 and following of the Data Protection Law, will not be collected.

We will not collect data on racial or ethnic origin, religious beliefs, political opinions, union or religious, philosophical, or political affiliation, health or sexual life data, genetic or biometric data linked to a natural person.

When performing certain transactions and at our sole discretion, especially when there is a suspicion of fraud, the data and information collected may be analyzed to identify and prevent fraud and illegal activities.

They may undergo a human evaluation system or not for risk analysis and improvement in platform security.

We adopt this method to identify and prevent potential security threats and develop effective anti-fraud tools.

During risk assessment or analysis, the account may experience functional and/or operational restrictions to perform the appropriate checks.

The procedure is brief, and once completed, functionalities will be restored.

3. Collection of data not expressly foreseen

Occasionally, other types of data not expressly foreseen in these Terms of Use and this Privacy Policy may be collected, provided that they are provided with the user's consent.

Collection may be permitted based on another legal basis provided by law or through authentication tools to external platforms.

The data collection and related processing activities will be informed to the site users.

4. Storage Time

The personal data collected by the site is stored and used for a period that corresponds to what is necessary to achieve the purposes outlined in this document.

Once the storage periods for personal data expire, when applicable, they will be removed from our databases or anonymized.

Except in cases where there is a possibility or need for storage due to legal, regulatory provisions, or for historical record purposes.

5. Cookies

Cookies are small text files automatically downloaded to your device when you access and browse a site.

They serve to identify devices, activities, and user preferences. They do not allow any files or information to be extracted from the user's hard drive.

Site cookies are sent to the user's computer or device exclusively by the site.

The collected information is used to improve and personalize the user's experience, remembering preferences and choices.

The user may object to the use of cookies by the site, simply by disabling them when they start using the service.

The user may configure their browser to refuse all cookies or to notify them when a cookie is being sent. Some features or services may not function properly without cookies.

Registration information may be used to send advertising, offers, and services from BleikStore or third parties, provided that expressly authorized by the User.

This may include offering content related to your interests, such as new features and content adapted to your geographical location, through services like Google AdSense.

6. Sharing personal data with third parties

We do not share your personal data with third parties.

It is possible that we do so to comply with any legal or regulatory requirements, in case of violation of the terms of use or attempted fraud.

Our third-party operators (payment operators) will only collect, process, and disclose your information to the extent necessary to perform the services they provide to us.

Certain third-party service providers have their own privacy policies regarding the information we are required to provide to them. We recommend that you read their privacy policies.

Certain vendors may be located in different jurisdictions, and your information may be subject to the laws of that jurisdiction.

Once you leave our store's site or are redirected to a third-party application or site, you will no longer be governed by our Privacy Policy or the Terms of Service of our site.

We are not responsible for the privacy practices of other sites and encourage reading their privacy statements.

7. Legal bases for the processing of personal data

A legal basis for the processing of personal data is a legal foundation provided by law that justifies the processing.

We process our users' personal data when necessary to meet the legitimate interests of the controller or third parties.

For certain personal data processing operations, we rely solely on our legitimate interest.

To learn more about in which cases we use this legal basis, please contact our Data Protection Officer.

If after providing your data, you change your mind, you can withdraw your consent by contacting us via email.

8. User rights

Confirmation of the existence of processing;

Access to data;

Correction of incomplete, inaccurate, or outdated data;

Anonymization, blocking, or deletion of unnecessary, excessive data or processed in non-compliance with the law;

Portability of data to another service or product provider, upon express request, in accordance with the national authority's regulations;

Deletion of personal data processed with the consent of the data subject, except in cases provided by law;

Information about the public and private entities with which the controller has shared data;

Information about the possibility of not providing consent and about the consequences of refusal; revocation of consent.

There is no right to the deletion of data processed based on legal or regulatory obligations or for legal or regulatory purposes.

If you change your mind after providing your data, you can withdraw your consent by contacting us via email.

When exercising your rights, we may ask for identification to ensure that the request is made by the data subject.

Requests may be analyzed to prevent fraudulent actions.

Requests related to refunds or reversals of transactions are not covered by these rights.

9. Security of personal data

We employ technical and organizational measures to protect personal data from unauthorized access and from destruction, loss, misplacement, or alteration of this data.

We consider the nature of the data, the context and purpose of processing, the risk of breach, and market standards.

Data is stored in a secure environment;

Access to data is limited to prevent unauthorized third parties from accessing it;

We use SSL certificates for encrypted data transmission;

We maintain records of all access to the data;

We have a purchase and sale flow that ensures the authenticity of the purchase or sale request.

Although we take measures to prevent security incidents, we are not responsible for issues caused by third parties, such as hacker attacks.

In the event of incidents that may pose a risk or significant harm, we will notify affected users and the National Data Protection Authority.

We restrict access to users over the age of 14 and do not process data from users under 14 years old.

We may suspend accounts to verify if they belong to individuals over 18 years old before allowing transactions.

10. Complaints to the authority

If you believe that your rights have been violated, you may file a complaint with the relevant data protection authority.

11. Changes to this Privacy Policy and Terms of Use

We may update this document periodically to reflect changes in legal provisions or operational practices.

We reserve the right to make changes to these Terms of Use and Privacy Policy.

The changes will become effective as of the date of their publication.

12. How to contact us

To clarify any doubts about these Terms of Use, this Privacy Policy, or the personal data we handle, please contact us through one of the channels listed below:

Email: [email protected]

Whatsapp: +55 (51) 99779-9862